FedEx offers online shipping and account management, as well as desktop pickup and campus drop boxes. Payment will be made via your University Credit Card.
To set up a new FedEx account or convert an existing account, please complete this form and email it to firstname.lastname@example.org. They will set up the account and return it to you. When you receive confirmation that the account has been set up by FedEx, contact Purchasing with your information and the account will be linked to the University account. This will ensure that the proper discounts are applied to your shipments. To reach FedEx customer service, call 800-463-3339. To contact the University Purchasing Department, call 315-443-1957.
Click here for more information and resources regarding FedEx.
For complete pricing, please refer to Answers, or log into your FedEx account once you are registered.
Domestic US Express
* Prices effective May 10, 2022
|Envelope||5 lbs Package|
|First Overnight: Next business day delivery by 8 or 8:30 a.m.
(*THIS SERVICE IS NOT DISCOUNTED).
|$62.33 Zone 2||$68.52 Zone 2|
|Priority Overnight: Next business day delivery by 10:30 a.m. to most areas.|
|$10.20 Zones 2-4||$10.80 Zone 2 | $24.25 Zone 8|
|Standard Overnight: Next business day delivery by 3:00 p.m. to most areas.|
|$9.67 Zones 2-7||$10.23 Zone 2 | $21.65 Zone 8|
|Two Day: Delivery in two business days by 4:30 p.m. to most areas.|
|$8.27 Zones 2-5||$8.27 Zones 2-4 | $16.37 Zone 8|
|Express Saver: Delivery in three business days by 4:30 p.m. to most areas.|
|$7.35 Zones 2-7||$7.35 Zones 2-4 | $13.43 Zone 8|
International Express Services
|International First: Reach specific European cities in 2 business days by 8:00 a.m.
*(THIS SERVICE IS NOT DISCOUNTED)*
|Prices starting at: Envelope $12.45|
|International Priority: Delivery in 1, 2 or 3 business days.|
|Prices starting at: Envelope $12.45|
UPS now offers the convenience of online shipping. The new streamlined screen layout eliminates multiple pages and forms, allowing you to manage all transaction details on a single page. Innovative options, from e-mail notification to delivery confirmation, can provide you with the tools necessary to keep you informed once your shipment is out the door.
To set up a UPS account and ensure proper discounts are applied to your shipments, please complete this form and return it to email@example.com. New account requests may take up to two weeks, and you will receive an email notification once registration is complete. Do not apply online directly through UPS.com.
The UPS Enterprise Support Team is the primary channel to resolve issues, including pickup and delivery, billing concerns, and account updates. Enterprise Support can be reached via email at firstname.lastname@example.org or by calling 800-877-1497.
Here are the hours for UPS Enterprise Support:
Monday to Friday
- Email support – 7:00 a.m. to 9:30 p.m. EST
- Phone support – 7:00 a.m. to 12:00 a.m. EST
- Phone support only – 7:30 a.m. to 6:00 p.m. EST
For complete pricing, please refer to Answers or log in to your UPS account once you are registered.
Example of UPS pricing:
|Domestic US Express|
|Envelope||5 lbs Pkg||Zone|
|Next Day Air – morning delivery||$8.17||$10.16||102|
|Next Day Air Saver – afternoon delivery|
|Second Day Air|
|Delivery by the end of second business day||$8.13||$8.19||202|
|to all 50 states and Puerto Rico||$8.14||$8.19||203|
|Ground||1lb Rate||5lb Rate||–|
|Day definite delivery to all 50 states and Puerto Rico,||$5.27||$6.75||2|
|one to six business days||$5.29||$6.76||3|
|International Express Services|
|Delivery within 1-3 days…see ups.com for time in transit details||Beginning point for letter|
|Delivery within 2-5 days…see ups.com for time in transit details||Beginning point for 1lb package|