Students can request a refund resulting from an over payment by submitting a request on MySlice. Refunds will be available by direct deposit or by mail. A copy of your ID may be requested if mailing to an address not on file with the University.
Excess Credit Refund Options
Students can request an excess credit refund resulting from an overpayment by submitting a request via MySlice . Refunds are available by direct deposit or by check. Direct deposit is a safe, secure way to receive your refund. It eliminates waiting for your check or any issues with cashing your check. By enrolling in direct deposit (in MySlice), your refund is electronically transferred into your U.S. based checking or savings account. Choosing direct deposit gives you the most secure, timely and most convenient access to your funds. Students who do not elect direct deposit will receive the excess credit balance via a check mailed to the home address unless the students makes a request to have it sent to a different address in the MySlice refund request page.
All tuition adjustments for withdrawing students are determined by Bursar Operations based on the date of the withdrawal or leave of absence using our established policies with the exception of those cases where Federal regulations stipulate a specific methodology be followed.
Credit balances /Excess Credit Refunds resulting from cash overpayments, University aid and alternative loans and outstanding University obligations
The University may exercise the right of offset, meaning that a refund amount in a term will be issued only after all other known University past due obligations (bookstore charge accounts, prior term charges etc.) are satisfied. This may result in a refund that is smaller than the excess credit for a term.
Credit balances /Excess Credit Refunds resulting exclusively from Federal Title IV aid
Federal grants and loans can only be used to pay current academic year charges except as noted below: Excess credits (funds) resulting from federal grants and loans are refunded by direct deposit or check within 14 calendar days of the credit. If there are charges from a prior academic year, a student can authorize that up to $200 of current year federal grants and/or loans be applied to pay an outstanding balance from a prior year.
Retaining Excess Credit Balances
Students may authorize the University to hold excess credits (funds) on their accounts, understanding that any interest earned on these funds will be retained by the University to be used in its general operation. Students may at any time cancel such a request to retain excess credit balances and receive a refund of excess funds by emailing the Bursar’s Office at email@example.com – this will serve as the University’s notice that you wish to cancel your request to hold excess credits. (please note: all other refund requests must be requested through MySlice.)
There must be a credit on the account for us to process a refund. If your refund is created by a personal check over payment, the University reserves the right to hold the refund request from processing until the check has cleared. In typical cases, it will be two full weeks, but may be longer.
In the event that you take a leave of absence or withdraw from the University, your student account may be subject to pro-ration or removal of your financial aid for that term. If you receive a refund based on this funding, any subsequent financial aid adjustments resulting from a withdrawal or leave may result in a balance due on your bursar account, which will be due immediately upon your departure from the University. If you have any questions on this, we encourage you to contact our Financial Aid Office at 315-443-1513, or the Bursar’s Office at firstname.lastname@example.org or 315-443-2444.