Remote Access

Welcome to the Syracuse University Terminal Server access solution. Terminal Server is a campus provided service for staff and faculty.

  • If connecting from Windows: Open “Remote Desktop Connection” from the Windows Start menu and enter the address “ts.syr.edu” into the Computer field. When prompted for a username and password enter your NetID in the format “ad\NetID” and your password.
  • If connecting from Mac OS: Download the Microsoft Remote Desktop Client for OS X. Once installed open the client and enter the address “ts.syr.edu” into the Computer field. When prompted for a username and password enter your NetID in the format “ad\NetID” and your password.
  • If this is your first time connecting to Terminal Server please review more detailed documentation.

If you experience any technical issues loading the client or logging in, please contact the ACS helpdesk via telephone at 315-443-4363 or via email at acshelp@syr.edu