Remote Access

Welcome to the Syracuse University Terminal Server access solution. Terminal Server is a campus provided service for staff and faculty.

  • If connecting from Windows: Open “Remote Desktop Connection” from the Windows Start menu and enter the address “ts.syr.edu” into the Computer field. When prompted for a username and password enter your NetID in the format “ad\NetID” and your password.
  • If connecting from Mac OS: Download the Microsoft Remote Desktop Client for OS X. Once installed open the client and enter the address “ts.syr.edu” into the Computer field. When prompted for a username and password enter your NetID in the format “ad\NetID” and your password.
  • If this is your first time connecting to Terminal Server please review more detailed documentation here: https://answers.syr.edu/display/network/Remote+Access+via+Terminal+Server

If you experience any technical issues loading the client or logging in, please contact the ACS helpdesk via telephone at 315-443-4363 or via email at acshelp@syr.edu